PRIVACY POLICY

At Pacific Mountain, we respect your privacy as we understand and share your concern about the privacy of your personal information. By visiting Pacific Mountain, you confirm your agreement to the privacy policies described in this Privacy Policy Statement. This notice describes our privacy policies.

This Privacy Policy Statement describes how this website will collect and use your personal information to provide our service efficiently and effectively. Please note that it applies only to the Pacific Mountain website.

If you have questions or concerns regarding our privacy policy or practices, please mail us at 4335 Valley Blvd, Los Angeles, CA, 90032, United States.

COLLECTION OF INFORMATION

One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience.

You can browse Pacific Mountain without telling us who you are or revealing any personal information about yourself. If you choose to provide us with personal information, you consent to transferring and storing that information on our servers.

We may collect and store the following personal information:

• name, last name, phone number, mail address, email address

• transactional information based on your activities on the website (such as buying products or content related to your account)

• shipping, billing, and other information you provide to purchase or ship an item

• dispute resolution, correspondence through the website, and correspondence sent to us

• computer sign-on data, statistics on page views, traffic to and from the website, and ad data

• other information, including IP address and standard web log information, and supplemental information from third parties. (For example, if the information you provide cannot be verified, we may ask you to send us additional information or to answer further questions)

We won't sell, rent or share your personal information with third parties for their marketing purposes without your explicit consent.

Use the Live Help on our website. You must be aware that any personally identifiable information you submit can be read, collected, or used by our Customer Service representatives. We are not responsible for the personally identifiable information you submit in these forums. We strongly recommend not providing any financial information, credit card information, or passwords.

UPDATE AND ACCESS YOUR PERSONAL INFORMATION

You can access and update your personal information at any time. You need to log in to your account and click the Edit or View Information button. After updating your details (such as name, last name, phone number, email subscriptions, etc.), click the Modify Account button to store your changes.

USE OF INFORMATION

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

• provide the services and customer support you request;

• resolve disputes, collect fees, and troubleshoot problems;

• prevent potentially prohibited or illegal activities, and enforce our User Agreement;

• customize, measure, and improve our services and the website content and layout;

• tell you about targeted marketing, service updates, and promotional offers based on your communication preferences;

Pacific Mountain takes every precaution to protect our users' information. When you submit sensitive information via the website, your information is protected online and offline.

SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us during transmission and once we receive it. If you have any questions about security on our website, mail us at 4335 Valley Blvd, Los Angeles, CA, 90032, United States.

While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Microsoft Internet Explorer, Netscape Navigator, and Mozilla Firefox becomes locked, as opposed to un-locked or open, when you are just navigating. It is an easy tip to check whether you submit data through a secure connection.

PRIVACY PROTECTION FOR CHILDREN

We respect children's privacy. We do not knowingly or intentionally collect personal information from anyone under age 18. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. To protect the privacy of younger Internet users, children under 18 are prohibited from registering for the service.

ACCESS

Certain areas of the website may restrict access to specific individuals through passwords and by providing personal data. We strive to keep your personally identifiable information accurate. We will give you access to your information, including online access to your registration data, so that you may view, update or correct your information on the website. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. Any links to third-party websites on the website are provided solely for your convenience. If you use these links, you will leave our website. We have not reviewed all of these third-party sites and do not control and are not responsible for any of these sites, their content, or their privacy policies. Thus, we do not endorse or make any representations about them, any information, software, or other products or materials found there, or any results obtained from using them. If you decide to access any third-party sites linked to the website, you do so at your own risk.

INFORMATION USE AND DISCLOSURE

We sometimes use other companies' services to perform specific functions on our behalf. Sometimes it is necessary to disclose information to these service providers to complete their service. For example, we must share some information to deliver products to you. As we do not deliver the products ourselves, we partner with other courier companies to ship our products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the benefit of the third party. In the example of shippers, we provide them with some personally identifiable information such as the recipient's name, shipping address, email, and phone number.

We may be required to disclose such personal information in response to requests from law-enforcement officials conducting investigations, subpoenas, a court order, or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons or to commit fraud. We may also disclose your personal information to any other third party with your prior consent.

Pacific Mountain has joined AuthorizeNet to process payment information. We also use the following third-party services: shipping, marketing services, Web analytics, and Web hosting. We may provide your personal information to companies that provide services to help us with our business activities, such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

NEWSLETTERS AND PROMOTIONAL EMAILS

While creating your account, you may subscribe to our newsletters and other Pacific Mountain's promotional emails. Suppose at any given time you want to unsubscribe. In that case, you need to follow these steps: login into your account, click the Personal Information button and uncheck the email subscriptions you don't like to receive anymore. You may also click the unsubscribe link within the promotional email to stop receiving that particular email.

TELL-A-FRIEND

If you choose to use our referral service to tell a friend about our Site or products, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting them to visit our Site. Pacific Mountain does not store this information, and we will use it for the sole purpose of sending this one-time email.

OTHER SITE FEATURES

Widgets

Our Web site includes Widgets, which are interactive mini-programs that run on our Site to provide specific services from another company (e.g., displaying the news, opinions, music, etc.). Information collected by this Widget is governed by the company's privacy policy that created it. The Widget may set cookies to enable it to function correctly.

Facebook Connect, Twitter, and other OpenID providers

You can link to our Site using sign-in services such as Facebook & Twitter. These services will authenticate your identity and allow you to share certain personal information with us, such as your name and email address, to link between the sites. Services like Facebook & Twitter will enable you to post information about your activities on this website to your profile page to share with others within your network.

Like Button

If you use the "Like" button to share something, that item will appear on your Facebook profile page and your friends' newsfeed, depending on your Facebook privacy settings. You may also receive updates in your Facebook newsfeed from this Site or item in the future. Facebook also collects information such as which pages you have visited on this and other sites implementing the "Like" button.

CUSTOMER COMMENTS & REVIEWS

We post customer comments " reviews on our website, which may contain personally identifiable information such as the reviewer's name and last name. Reviewers can enter the name and the last name when submitting a review or submit an anonymous review.

CONTESTS AND GIVEAWAYS

From time to time, we may provide you the opportunity to participate in contests or surveys on our Site or from our Site on Facebook. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary, and you, therefore, have a choice whether or not to disclose this information. The requested information typically includes contact information (name and shipping address) and demographic information (such as zip code). We use this information to notify contest winners and make the prize redemption possible.

COOKIES

A cookie is a small text file stored on a user's computer for record-keeping purposes. We use cookies on this Site. However, we do not link the information we hold in cookies to any personally identifiable information you submit while on our Site.

We use session ID cookies. We use session cookies to make it easier for you to navigate our Site. A session ID cookie expires when you close your browser. We set a session ID cookie to store the items you add to your shopping cart and other information such as items you have viewed. All this information is destroyed when the cookie expires (when you close your browser). If you reject cookies, you may still use our Site, but your ability to use some site areas, such as shopping carts, contests, or surveys, will be limited. If you don't accept cookies, we may not store the information regarding the items you want to buy, and therefore, your shopping cart will always be empty.

This privacy statement covers the use of cookies by Pacific Mountain only and does not cover the use of cookies by any business partners. Some of our business partners (e.g., auditing companies) use cookies on our Site. We have no access to or control over these cookies.

We also use Google Analytics, a third-party tracking service, which uses cookies to track non-personally identifiable information about our visitors to our Site in the aggregate to capture usage and volume statistics. Some of our business partners (e.g., Google Analytics) use cookies on our Site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Pacific Mountain only and does not cover the use of cookies by any third party.

CHANGES IN THIS PRIVACY STATEMENT

Suppose we decide to change our privacy policy. In that case, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect and how we use it. Under what circumstances, if any, do we disclose it.

We reserve the right to modify this privacy statement, so please review it frequently. If we make material changes to this policy, we will notify you by a prominent notice posted on the Web site 30 calendar days before implementing the change.

This Privacy Statement was last updated on April 27th. 2016.